Is Poltio a chatbot or an Interactive Product Finder?

It is an AI-powered Interactive Product Finder that guides shoppers through a series of interactive questions to understand their needs and recommend the best-fit products. Poltio also offers AI chatbot experiences that use guided conversations and product knowledge. Unlike open-ended chatbots, they are purpose-built to guide shoppers toward the right products.

How does Poltio personalize product recommendations?

Poltio personalizes product recommendations by asking simple, lifestyle questions - translating them into the complex specs behind your product catalog. Using AI and structured product data, Poltio delivers the one recommendation that actually fits - with a clear, comparison-backed reason why.

How does Poltio use AI?

Poltio uses AI to understand shopper intent, enrich product data, and translate complex specs into shopper-friendly attributes, all the way through to the final recommendation.

Can Poltio work with our product catalog?

Yes. Poltio integrates with your existing catalog, enriches product data, and translates complex specs into shopper-friendly attributes that reflect real intent.

Which ecommerce platforms does Poltio support?

Poltio supports all e-commerce platforms, including Shopify, Adobe Commerce (Magento), Salesforce Commerce Cloud, WooCommerce, Shopware, BigCommerce, VTEX, SAP Commerce Cloud, and custom-built platforms through APIs and a lightweight SDK.

Can Poltio integrate with our existing technology stack?

Yes. Poltio integrates with your existing e-commerce, CRM, CDP, analytics, marketing automation, and personalization tools through APIs, SDKs, and native integrations. This allows Poltio to work seamlessly within your current technology stack without requiring major infrastructure changes.

Does Poltio require coding or developer support?

No.A lightweight SDK implementation is required initially. After that, experiences can be created and managed through Poltio's no-code platform with minimal involvement.

How does Poltio measure performance and conversion uplift?

Poltio measures engagement, completion rates, conversions, revenue impact, zero-party data collection, and ROI through real-time dashboards and integrations with your existing analytics tools.

Is Poltio suitable for enterprise ecommerce brands?

Yes. Poltio is built for enterprise commerce, supporting large catalogs, multiple markets, enterprise integrations, and empowering e-commerce, marketing, merchandising, and Customer Success teams to scale personalized shopping experiences.

Can Poltio support multiple brands, countries, and languages?

Yes. Poltio is designed for enterprise commerce, supporting multiple markets, languages, catalogs, brands, and localized shopping experiences from a single platform.

How can I book a Poltio demo?

Simply click Book a Demo or contact our team (info@poltio.com) to schedule a personalized walkthrough of the Poltio platform.

Feutured

Web Hooks Support

Trigger anything. The moment it happens.

Fire webhooks to any system the moment a shopper completes an experience, submits a lead, or reaches a specific flow decision. Real-time automation without polling or delays.

What it does

Everything you need to know

Poltio’s webhook engine sends structured JSON payloads to any HTTPS endpoint the instant a configured event occurs. Use webhooks to update CRM records, trigger email sequences, sync to your CDP, fire personalisation events, or integrate with any platform in your stack — in real time.

How It Works

Get Started in 3 Steps

Launch your guided buying assistant with a clean sequence built for speed and control.

Upload

Add Your Product Feed to Poltio

Create

Create Shopping Assistant Questions with AI

Set Up

Set Up Instantly via GTM/iFrame

RESOURCES

Perspectives, Playbooks & Proven Outcomes.

Explore case studies, benchmarks, and expert perspectives on how guided commerce is transforming product discovery and ecommerce performance.

THE ADVANTAGE OF INTENT-DRIVEN SHOPPING JOURNEYS NEW PLAYBOOK Real-Time Product Recommendations Enabled by Shopper Interactions

Electronics Marketplace

Mobile Impact MediaMarkt Dynamic Assistant 309% mobile conversion uplift 260% higher TV conversion and 120% higher average sale price.

Consumer Electronics

Conversion Impact Arçelik Black Friday Assistant 620% conversion uplift 21% higher AOV and 81% full-assistant completion.

Beauty & Skincare

Commerce Impact Yves Rocher Shopping Assistant 108% conversion uplift 27% higher average transaction value and a 4.40% category bounce rate.

Sports Retail

Retention Impact Decathlon Digital Sports Coach 55% re-order rate with 91% survey completion and 722% higher email click rate.

ALL REVENUE STORIES Browse Every Case Study → See every Poltio win by category, timeline, and measurable outcome. View All Case Studies KNOWLEDGE HUB Explore Insights & Stories → Discover customer success stories, expert insights, and practical guides on guided commerce.

Feature Snapshot

What You Get, Immediately

A practical setup matrix for fast-moving commerce teams.

Feature

AI Built-In

Yes - Runs through every layer of Poltio

Customer Success

Yes - Customer Success Manager, not a support ticket queue.

No-Code

Yes - One time setup (supports GTM, Shopify or custom CMS)

Zero-Party Data Capture

Yes - Collects first-hand customer preferences through every interaction, ready for your CRM.

Intent-Based Personalization

Yes - Adapts recommendations instantly based on real signals of customer intent, not static rules.

GET STARTED

Design Your Journey

Complete the brief to receive a tailored recommendation framework designed around your business goals.

Launch Readiness 0%

Fill in the brief to get a sharper first recommendation set.

FAQ / Objections

Every hesitation, resolved before checkout.

Poltio enables brands to create guided selling experiences like digital shopping assistants, gift guides, campaign assistants and engagement focused quizzes, surveys,gamified content for zero-party data collection experiences designed to support both conversion and customer understanding.